Frequently Asked Questions

Everything you need to know about your KALK shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders, while international delivery can take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags are still attached to qualify for a full refund.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit for your KALK pieces.

Are your materials sustainably sourced?

At KALK, we are committed to ethical fashion. We prioritize working with suppliers who use eco-friendly materials and maintain fair labor practices throughout our supply chain.